Information you provide
Trial requests include your name, email, phone, country, device and viewing preferences. Some device setups require a MAC address. Support requests include your name, email, subject and message. Order information is handled through the shared payment flow after you choose a plan.
Why the information is used
The team uses these details to review requests, provide compatible setup instructions, respond to enquiries and associate orders with this storefront. Security checks and request metadata help prevent abuse, repeated submissions and unauthorized access.
Contact buttons and technical services
Email and WhatsApp destinations are requested only when you press their buttons. Opening an external contact service then uses that service’s own handling and policies. Hosting, database, security and payment infrastructure process the technical data needed to operate the site.
Your privacy questions
Use the support form to ask about access, correction or deletion of information associated with your request. Provide the relevant reference and email so the team can identify the record without exposing another person’s details. Retention and any legal obligations depend on the request and circumstances.